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IHK GIESSEN-FRIEDBERG

Administration

Administration: Internal organisation and data administration

"Join – act – win“: This is how the Gießen-Friedberg Chamber of Industry and Commerce (CIC) invites all its members to take part in the Chamber’s activities and to make a difference. It is our goal to let as many companies as possible benefit from our services, so they can increase their own benefits.

What role does the division “Central Tasks” of the CIC Gießen-Friedberg play in all this? And how can you contribute to make a difference?

AdministrationThe division “Central Tasks” is there to establish an efficient internal infrastructure thus setting the basis for the successful work of the Chamber of Industry and Commerce Gießen-Friedberg. This division is responsible for human resources, company data, contribution fees, financial accounting, data processing and internal service/facility management.

Good Data Quality supports Business Development

The CIC sees itself as a modern service provider – in particular for its nearly 40,000 business members. It is usually the division “Central Tasks” that has the first contact with a new member company. As soon as the entrepreneur has registered his business at the Office of Trade at the local municipality or the business has been admitted to the Trade Register at the district court, the CIC is being informed of the start-up. Likewise, these authorities convey data about data about changes in the businesses to the CIC or as the case may be any requests to deregister the business. This data is being taken up into the CIC’ s own company data bank. Thus the CIC holds a current register of all their member businesses.

The high quality of the data is of particular interest to the CIC members since the member businesses may use this data for business initiation. In order to constantly up-date the quality of the data, the CIC depends on the assistance of their member businesses. Please participate and communicate to us all relevant data which holds priority for a business development, such as telephone and fax number, Internet and email address. Contact partner in the company data administration is Sabrina Ludwig, telephone number: 0641/ 7954-1665.

Future-oriented Self-Management

It is important that the local businessmen “roll up their sleeves” and take an active role in their local economy. State President of Hesse, Roland Koch, has confirmed this in the preamble of the CIC’ s mission statement. Self-management can save cost in comparison to management by the state. Compulsory membership in the CIC secures political neutrality and guarantees the independence of single and branch interests. Thus, the interests of all companies will be equally represented. The CIC receives no financial support from the state. Dues, fees, contribution and other earnings allow the CIC to self-finance its work.

Accounting as a Company

The CIC accounting team handles all fiscal relevant procedures. At the beginning of 2007, the CIC Gießen-Friedberg introduced a double-entry accounting system with cost and activity accounting called “Doppik”. Using this accounting system, the CIC receives significant data for the calculations of dues and fees. If politically possible, dues and fees should be cost-effective. Hence, subsidization - for example by contributions- can be avoided as far as possible. Plus, all costs are allocated by the costs-by-cause principle. Within the framework of Strategic-CIC-Management (SCM), the CIC has initiated a project called “Costs and Yield Management”. Through constant cost control and the search for possible savings potential, the project supports the strategic goal of a well-balanced CIC economic plan without increasing contributions. An efficient management of finances that factors in the earnings side also adds to this goal.

Efficient Infrastructure through modern IT-Technology

At the CIC, data processing takes on a significant role as it does in all modern companies. Communication methods such as emails and Internet have had a lasting effect on every day office life and are no longer inconceivable. To recognize trends in the ever fast-moving IT-development and to reasonably set them up is a constant challenge to the employees in data processing. Qualified information conveys competitive advantages to CIC member companies. For example, members can register for a cost-free newsletter-service. Those interested in specific topics can order specialized newsletters at http://www.giessen-friedberg.ihk.de/ . RSS-feeds can be used as well. Using this service, interested users can pick up exactly the information they need. And they can decide for themselves when and how often they want to be informed about any recent news. Please look at the CIC‘ s homepage for further details.

Customer-Oriented Service instead of Bureaucracy

Qualified and motivated employees are the key to successful work. Hence, human resources development is an essential topic in every company. In order to live up to the ever-growing demands, the CIC constantly develops and improves the quality profile of our employees.

Customer satisfaction is our top priority. The employees of the CIC Gießen-Friedberg are the contact persons for the entrepreneurs and support them in all needs and wishes. The needs of the customer are the benchmark. Therefore, the CIC employees point out the extensive services they have to offer to any entrepreneur who turns to them for help.

The work of the CIC lives from the experiences and knowledge of our members. Join in and make a difference!

Contact: Horst Schwarz

picture by Claudia Hautumm / pixelio.de

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DOKUMENT-NR. 10742

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Geschäftsstelle Gießen

Industrie- und Handelskammer
Gießen-Friedberg
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35390 Gießen
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